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Before you open an account with mt88, these terms set out how we operate — what you can do, what we expect, and how we handle your account, transactions, and access to our platform. Availability depends on local law and is open to you where your region permits.
These terms govern every interaction you have with mt88 — from the moment you register an account to every transaction you make through DuitNow, GrabPay, or FPX online banking. By accessing the platform, you confirm that you have read, understood, and agreed to be bound by these conditions as they stand at the time of your session. Access to mt88 is subject to the laws of your jurisdiction. We do not represent that the platform is available or lawful in every region; you are responsible for ensuring your use complies with local regulations where you are located. If local law does not permit access, you should not proceed. We may update these terms when our services change, when payment rails or account features are added, or when applicable rules require it. The current version is always shown on this page. Continuing to use the platform after an update means you accept the revised terms. If you disagree with any change, you can close your account by contacting our support team through the channels listed on this page. These terms apply to account holders in Malaysia accessing the platform via mobile browser or desktop, and cover your use of our games lobby, wallet, and payment options including DuitNow and FPX.
Transactions made through DuitNow are processed under the payment network's own terms alongside ours. Your account wallet reflects confirmed transfers; check your account dashboard after login to see the current state of your balance.
GrabPay transactions are governed by the GrabPay user agreement in addition to these terms. We record each transaction in your account history, which you can access at any time from the wallet section after login.
FPX transfers connect directly to your bank and are subject to your bank's own terms. We do not store banking credentials; the current transaction record is visible in your mt88 account history.
Manual bank transfers are confirmed once cleared by the receiving bank. Timing depends on your bank's processing schedule, not mt88. Your account dashboard shows the confirmed status once the transfer clears.
Not every aspect of your experience falls under a single set of rules. This section is clear about what these terms cover directly, what sits at the edge, and what is governed separately — so you know exactly where to look when something needs clarifying.
Your login credentials, account settings, and session activity on mt88 fall fully within these terms. You are responsible for keeping your access details secure and for any activity that occurs under your account.
Deposits and withdrawals through DuitNow, GrabPay, FPX, or Bank Transfer are covered here. The payment provider's own terms also apply alongside ours for the network portion of each transaction.
Games content supplied by studios in our lobby — including titles from JDB, PlayStar, PG Soft, and Habanero — is licensed to us but governed partly by each studio's content terms. We present what is available; the studio controls what it publishes.
External links, payment networks, and verification services that you connect to from mt88 are not under these terms. Each third party has its own policy, and we are not responsible for their practices once you leave our platform.
These terms are not only obligations — they also set out practical things you can do with your account. You have the right to check your transaction records, correct inaccurate account details, ask questions about how we handle your information, and request support when something is unclear. To review your records, log in and open the wallet section; your full transaction history is listed there. If you notice a detail in your account profile that is incorrect — your contact number, email address, or preferred payment method — you can update it directly from the account settings page. For changes that cannot be made self-service, contact our support team and we will walk you through the process. If you want to raise a question about these terms, our support channels are available and the team can escalate policy questions to the relevant team. You can also request that your account be closed; the steps for that are available through support.
Your full transaction history is visible in the wallet section after login. Filter by date or method — DuitNow, FPX, GrabPay — to find a specific entry. Nothing is hidden from your account view.
Update your contact details, email, or linked payment method from the account settings page. For identity-linked fields that require verification, contact support and we will process the change with you.
If a clause in these terms is unclear or you want to understand how it applies to your situation, reach out through live chat or email. We will respond with a plain explanation, not a form letter.
You can close your account at any time. Contact support, confirm your identity, and we will process the closure. Any remaining wallet balance is handled according to the withdrawal process shown in your account.
For any question about these terms, your account, or how a specific clause applies to your situation, our support team is available through the channels below. Have your account ID ready to keep the process quick.
Open the chat icon from any page on mt88 to reach the support team directly. Available for account and policy questions.
Write to us with your account ID and a clear description of your query. We aim to respond within the timeframe shown in your support ticket confirmation.
The Help Centre covers common questions about account setup, payments via DuitNow and FPX, and terms interpretation. Check there first for quick answers.
Your account data is stored securely and used only to operate your mt88 account and process your transactions. We do not sell your personal information to third parties. Here is how we handle the key areas you should know about.
We collect only the information needed to run your account and process transactions through DuitNow, GrabPay, FPX, and Bank Transfer. Your data is used for account management, transaction processing, and communication about your account only.
We use cookies to keep your session active and to understand how you navigate the platform. You can manage cookie preferences through your browser settings. Disabling certain cookies may affect how the platform functions during your session.
We keep your account records for as long as your account is active and for the period required after closure to meet our legal obligations. You can ask us what we hold by contacting support with your account ID.
To request a correction, deletion, or export of your account data, contact support in writing with your account ID and the specific change you need. We handle these requests in line with applicable Malaysia data rules.
These questions come up regularly when account holders review the terms. If your question is not here, reach out via live chat or email.
Yes. Whether you access mt88 on a mobile browser or desktop, the same terms apply. Your account, wallet, and transaction activity through DuitNow, FPX, or GrabPay are all covered regardless of the device you use.
We update the terms on this page when our services change. The current version is always here. If you continue using mt88 after an update is posted, that counts as acceptance. If you disagree, contact support to discuss your options or close your account.
Access depends on local law in the region you are in. We do not confirm availability in every location. It is your responsibility to check whether using mt88 is permitted where you are located at the time of access.
The terms on this page reflect the current version. If you need a record of the version active when you registered, contact support with your account ID and the approximate date you joined and we will look into it for you.
Log in and check your transaction history in the wallet section first — DuitNow, FPX, and GrabPay transfers each have a reference entry. If something looks wrong after checking, contact support via live chat or email with the transaction reference and date.
The games from JDB, PlayStar, PG Soft, and Habanero are available through our lobby under a content licence. Your account and wallet activity are governed by these terms; individual game mechanics and content are subject to the studio's own conditions.